TapTap Pub Terms of Service

Draft, not legal advice. This is a drafted starting point, written against what the app actually does. It has not been reviewed by a lawyer. Several clauses (governing law, liability caps, and the processor terms for customer data) need a lawyer's judgement before this is published or relied on. Items marked TO CONFIRM are genuinely unresolved and name who has to resolve them.

Draft prepared: 1 October 2026
Effective date: 15 October 2026

Translation note: English only. A French version is required before launch in Benin and is handled by the localisation workstream, not here.

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1. Who these terms are between

These terms are an agreement between you, the merchant using TapTap Pub, and Mocktar Technologies LLC ("we", "us").

By creating an account you accept these terms. If you do not accept them, do not create an account.

Read these together with the Privacy Policy, which is part of this agreement.

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2. What TapTap Pub is

A mobile app that lets a small merchant:

• keep a product catalog with photos, prices and stock levels;
• turn a product into a ready-to-post WhatsApp status card;
• record orders and see revenue, profit and units sold.

That is all it is. In particular, TapTap Pub:

• does not process payments. No money moves through it. An order is a record you keep, not a transaction we handle.
• is not accounting, tax or bookkeeping software, and its figures are not accounting advice or a tax filing. Check your own numbers.
• is not affiliated with WhatsApp, Meta, or Google. It hands a picture and a caption to WhatsApp through your phone; what happens after that is between you and WhatsApp.
• does not deliver, store, insure or guarantee any goods you sell.

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3. Your account

• You must be old enough to enter a contract in your country, and to run a business there.
• You give an accurate email address and keep it current, because it is how we reach you and the only route to recovering your account.
• You keep your password to yourself. Everything done with your account is treated as done by you.
• Tell us promptly if you think someone else has got into your account.
• One person or business per account. Do not share a login around.

If your store has staff members, the store's owner decides who has access and at what role, and is responsible for what those members do in the store.

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4. Your store data

The catalog, prices, photos, orders and figures you put into TapTap Pub are yours. We do not claim ownership of them.

You give us only the permission we need to run the service: to store your content, to serve it back to you and your store's members, and (for product photos specifically) to host them at a publicly reachable URL so that WhatsApp and the people who see your status cards can load them.

You must have the right to upload what you upload. Do not upload photos you do not own or have permission to use, and do not upload someone else's brand, logo or product photography as if it were yours.

Product photos are public

Product photos are stored in a public bucket. Anyone with the URL can view them, with no sign-in. This is how the status cards work, and you accept it by uploading a photo. Do not upload anything you would not want a stranger to see. The Privacy Policy explains this in section 2.4.

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5. Your customers' data: this is the important one

TapTap Pub lets you record a customer's name, phone number and a note against an order. That is personal data about a person who never agreed anything with us.

You are responsible for it. In legal terms you are the data controller for it and we act as your processor: we store it and show it back to you, and we do nothing else with it.

By entering a customer's details you confirm that:

1. You have a lawful basis for holding them. Recording a buyer's name and number to fulfil the order they placed is usually defensible under Benin's digital code and under the GDPR where it applies. Keeping those numbers to send marketing later is a different purpose and usually needs the customer's consent. That is your call and your risk, not ours.
2. You will be straightforward with your customers about the fact that you keep their details, and will honour a request to stop.
3. You will record only what you need. Both the name and the phone number are optional and the app works without them.
4. You will delete what you no longer need. You can delete an order in the app.
5. You will answer your own customers' requests for access, correction or deletion. We will help you carry one out if you ask; we will not answer one on your behalf uninstructed, because the data is yours to control.
6. You will not record special-category data (health, religion, political opinions and the like) in an order note.
7. You will not use TapTap Pub to send bulk or unsolicited messages. The status-card feature exists so you can post to your own status, not to blast strangers.

If a complaint or claim is brought against us because of customer data you entered without a basis to hold it, you are responsible for it, to the extent the law allows us to say so.

TO CONFIRM: this section states the controller/processor split in plain language, but a formal processor clause (with the specific commitments data protection law requires, including security measures, sub-processors, breach notification and deletion on termination) has not been drafted. Who confirms and drafts it: the repo owner, with a lawyer.

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6. Acceptable use

Do not:

• use TapTap Pub to sell anything illegal where you are, or anything Google Play's policies forbid;
• list counterfeit goods, stolen goods, weapons, drugs, live animals, or prescription medicines, or anything else you are not licensed to sell;
• upload sexual content, hate speech, violent content, or content that targets or harasses a person;
• impersonate another business, or use a name, logo or photos that are not yours to use;
• enter deliberately false prices or stock figures in order to mislead buyers;
• scrape, reverse-engineer, decompile or attack the service, probe it for weaknesses without our written permission, or try to reach another merchant's data;
• automate the app, resell access to it, or run it for someone else as a service without our written agreement;
• upload malware, or anything designed to break the app or the backend;
• use the service in a way that overloads it or degrades it for other merchants.

If you find a security weakness, please report it to support@mocktar.com rather than exploiting it. We will not pursue someone who reports a problem in good faith and does not misuse what they find.

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7. Availability, and the state of the app

TapTap Pub is an early-stage product. We will try to keep it running and to fix what breaks, but:

• the service is provided as is, with no warranty that it will be uninterrupted, error-free, or fit for a particular purpose beyond what the law requires us to provide;
• we may change, add or remove features;
• we may need to take the service down for maintenance;
• it depends on third parties (Supabase, Expo, Google Play, WhatsApp, your mobile network) and an outage at any of them can stop the app working;
• it needs a working phone and, for anything beyond the offline cache, a network connection.

Keep your own records. Do not rely on TapTap Pub as the only copy of anything your business cannot lose.

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8. Price

TO CONFIRM: the commercial model. The app currently contains no payments, no subscription and no in-app purchases, so as written it is free to use. Whether it stays free, and what notice period a future paid tier needs, must be decided before publication, and this section written to match. Who decides: the repo owner.

Until then: TapTap Pub is free to use, and we will give you clear advance notice in the app or by email before charging for anything.

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9. Our intellectual property

The app itself (its code, design, name and logo) is ours. These terms give you permission to use the app for your own business, and nothing more. Do not copy it, rebrand it, or pass it off as your own.

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10. Limits on our liability

To the fullest extent the law allows:

• We are not liable for lost profits, lost sales, lost goodwill, or lost or corrupted data, nor for indirect or consequential losses.
• We are not liable for a business decision you take on the basis of a figure in the app. The dashboard reports what you entered. If you entered the wrong cost price, the margin will be wrong.
• We are not liable for what happens after you share to WhatsApp, including what the people who see your status do with your photos or prices.
• We are not liable for anything a third-party service does, including an outage, a data loss or a policy change at Supabase, Expo, Google or Meta.
• We are not liable for a dispute between you and your customer, including non-payment, non-delivery, a return, or a complaint about goods.
• We are not liable for a claim arising from customer data you entered when you had no basis to hold it (section 5).
• TO CONFIRM: liability cap. Whether a monetary cap is enforceable here, and what it should be for a free service, needs legal advice. Who confirms: the repo owner, with a lawyer.

Nothing here excludes liability that cannot lawfully be excluded, including for fraud, for death or personal injury caused by negligence, or for anything the consumer-protection law that applies to you protects.

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11. Ending the agreement

You can stop at any time. Sign out and stop using the app. To delete your account and your data, follow section 8 of the Privacy Policy. (Note, honestly: there is no in-app delete button yet, so deletion is by email request today.)

We can suspend or close your account if you break these terms, if we are legally required to, or if your use puts the service or other merchants at risk. Where it is practical and lawful to do so we will warn you first and give you a chance to put it right. For a serious breach (illegal goods, an attack on the service, another merchant's data) we may act immediately.

We can discontinue the service. If we shut TapTap Pub down, we will give you reasonable notice and a way to export your data first.

When the agreement ends: your right to use the app stops, your data is deleted on the schedule in the Privacy Policy, and the sections that are meant to survive (intellectual property, liability limits, your responsibility for customer data) survive.

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12. Changes to these terms

We may update these terms. The date at the top changes and the new version is published at the same address. For a change that materially affects you we will give notice in the app or by email before it takes effect. Continuing to use the app after that means you accept the new version; if you do not, delete your account.

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13. Governing law and disputes

TO CONFIRM. The intention is that these terms are governed by the law of the Republic of Benin, with the courts of Benin having jurisdiction. This must be confirmed, and reviewed against the position of merchants who may be elsewhere and against the consumer-protection rules that may override a choice of law. Who confirms: the repo owner, with a lawyer.

If we disagree about something, please write to us first. Most things are faster to settle in an email than in a court.

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14. Odds and ends

• No partnership. These terms do not make us partners, employer and employee, or agents of each other.
• No transfer. You cannot transfer this agreement to someone else without our agreement. We may transfer it if the business is sold, and we will tell you if that happens.
• Severability. If one clause turns out to be unenforceable, the rest stands.
• Whole agreement. These terms and the Privacy Policy are the whole agreement between us about TapTap Pub.
• Languages. Published in French and in English. The French version governs: if the two differ, the French text applies, because French is what a merchant in Benin actually reads. An edit to the English version has no effect until it is mirrored into French. See section 12 of the Privacy Policy.

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15. Contact

• General and support: support@mocktar.com
• Privacy: support@mocktar.com
• Security: support@mocktar.com
• Published by: Mocktar Technologies LLC, 4736 Black Forest Dr, Greensboro, NC 27405, United States

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Appendix: what still has to be filled in or confirmed